Terms of Service

Vaste is operated by [Company legal name] (registry code [Estonian registry code]), [Street, postal code, city], Estonia. Effective 2026-11-13.

Draft. This text has not yet been reviewed by a lawyer and the company details are placeholders; it is published for transparency while the service is in its pre-launch phase.

1. What these terms cover

These terms govern the use of Vaste, a computer-assisted translation service provided by [Company legal name] (“we”, “us”). Vaste produces machine translations of documents you upload, stores your corrections as translation memory and terminology, and uses them to improve later drafts. By creating an account or using the service you agree to these terms on behalf of yourself and, where applicable, the organization you represent.

2. Accounts and organizations

You must be at least 18 years old and use a working e-mail address that belongs to you or your organization. Temporary or disposable e-mail addresses are not accepted.
Sign-in is by one-time e-mail link, by a password you set yourself (its e-mail address must be verified first), or by a supported identity provider. You are responsible for keeping that mailbox, account or password secure and for everything done under your sign-in.
Work is organized in organizations. The person who creates an organization is its owner and may invite members and assign roles. Owners and admins are responsible for who they invite and for the content their organization uploads.
A person may own a limited number of organizations and an organization may have a limited number of open invitations; these limits exist to prevent abuse and may change.

3. Free trial

A new organization starts with a 14-day free trial that includes 25,000 source words on the standard model. No payment details are required. One trial is granted per person; organizations created later start without translation words. When the trial ends, the organization keeps its data and can still sign in, import and export, but nothing is translated until a plan is chosen.

4. Plans, quotas and payment

Paid plans are billed monthly in advance in euro, excluding VAT: Pro at €79 for 100,000 source words per month and Premium at €149 for 250,000 source words per month with the review pass. The Opus model add-on costs €5 per month on either plan. VAT is added where it applies; EU businesses may enter a valid VAT number for reverse charge.
Quotas count the source words sent to the model in a billing period. Matches from your translation memory and reuse of your earlier machine translations are free. Unused words do not carry over.
Payments are processed by Stripe. You authorize us to charge the payment method on file at the start of each billing period until you cancel. Plan changes take effect immediately and are prorated.
You can cancel at any time in the billing settings; the subscription then ends at the close of the current period. Fees already paid are not refunded unless the law requires it.
If a payment fails, the organization becomes read-only (export still works) until the payment is fixed. We may suspend or close accounts that remain unpaid.
We may change prices with at least 30 days’ notice by e-mail; the new price applies from your next billing period after the notice.

5. Your content

You keep all rights to the documents, translations, memories and glossaries you upload or create (“your content”). You grant us the limited right to store, process and transmit your content as needed to provide the service, including sending text to our machine-translation provider.
You confirm that you have the rights needed to upload your content and that doing so does not break any law, contract or confidentiality duty you owe to others.
Your content is not used to train machine-learning models, neither by us nor, under the commercial terms we use, by our model provider. Corrections improve translations only within your own organization.
Uploaded documents, their translations and segments are deleted automatically 12 months after they were last changed. Your translation memory, glossaries, corrections and term proposals are kept for as long as your organization exists, so earlier work keeps improving new translations.
You can delete documents and projects earlier at any time; backups are kept for 30 days and then overwritten. You can request deletion of an organization or account by e-mail.

6. Machine translation and your responsibility

Drafts are produced by a large language model and checked automatically for placeholders, numbers, units, identifiers and terminology, but they can still be wrong. You are responsible for reviewing translations before you rely on them or pass them on. Segments that carry safety wording are marked and cannot be exported until a person has confirmed them; that confirmation is yours to give. Vaste is a tool for professional translators and reviewers, not a replacement for them, and we do not guarantee that any translation is accurate, complete or fit for a particular purpose.

7. Acceptable use

You agree not to:

upload content that is unlawful, infringes someone else’s rights, or that you are not allowed to share;
use the service to attack, probe, overload or circumvent its limits, quotas or security measures, or to resell access without our agreement;
create multiple accounts or organizations to obtain additional free trials or to evade restrictions;
use the output to break the law or to harm others.

We may suspend or terminate access that breaks these rules, after notice where that is reasonable.

8. Availability, support and changes

We aim for continuous availability but do not promise uninterrupted service. Maintenance and incidents can cause downtime; we try to announce planned maintenance in advance.
We may change or discontinue features. If we discontinue the service as a whole we will give at least 60 days’ notice and keep export available during that time.
Support is provided by e-mail during Estonian business hours.

9. Confidentiality and data protection

We treat your content as confidential and process personal data as described in our Privacy Policy. Where you use Vaste to process personal data contained in your documents, you are the controller and we act as your processor; a data processing agreement reflecting this is available on request.

10. Intellectual property

The service, its software, design and documentation belong to [Company legal name] or its licensors. You receive a non-exclusive, non-transferable right to use the service for your organization during your subscription. Feedback you give us may be used to improve the service without obligation to you.

11. Warranties and liability

The service is provided “as is”. To the extent permitted by law, we exclude all implied warranties, including fitness for a particular purpose and accuracy of translations.
To the extent permitted by law, our total liability for all claims in any twelve-month period is limited to the fees you paid us for the service in that period. We are not liable for indirect or consequential losses, lost profits or lost data where you failed to keep your own copies.
Nothing in these terms limits liability for intent or gross negligence, or any liability that cannot be limited by law.

12. Termination

You can stop using the service at any time and ask us to delete your organization. We may terminate these terms with 30 days’ notice, or immediately for a material breach that is not fixed within a reasonable time after notice. After termination we delete your content within 30 days, except where we must keep records (for example invoices) by law.

13. Governing law and disputes

These terms are governed by the laws of the Republic of Estonia. Disputes that cannot be settled amicably are resolved by Harju County Court, Tallinn, Estonia. Mandatory consumer protection rules of your country of residence are not affected where they apply.

14. Changes to these terms

We may update these terms. Material changes are announced by e-mail or in the service at least 30 days before they take effect, unless a change is required by law or concerns a new feature. Continuing to use the service after the effective date means you accept the updated terms.

Contact

Questions about this document: [contact e-mail]. Postal address: [Company legal name], [Street, postal code, city], Estonia.